Refund & Cancellation Policy
Last updated: July 2026
Cancellations
You can cancel your subscription at any time from the Account page. Cancellation stops future renewals; you retain access until the end of your current billing period.
Refunds
Monthly subscriptions are non-refundable once charged. If you believe you were charged in error, contact support within 14 days of the charge and we will review your request.
Downgrades
Downgrading to a lower tier takes effect at the start of your next billing cycle. Tracked products over the new limit will be paused until you reduce your list or upgrade again.
All plans are paid
Zcoper does not offer a free tier. Every plan (Basic, Pro, Business) is a paid subscription; you can cancel at any time and retain access until the end of your current billing period.
How to request
Use the in-app Support button to submit a refund or cancellation request. Include your account email and the charge date.